Social networking and multi-channel marketing communications - French-American vision, targeting women

Networking social et communication marketing multi-canal - Besoins des femmes, vision franco-américaine

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Privacy Story: Amazon thinks my Wish List should be public by default

As any one should do these days, I was performing a search on my name on Google ( could have been Yahoo) to see what came up. I’d been struck to find complete contact info for a friend of mine I hadn’t seen for a while through a web search- not a White Pages search that is.

I was in store for a surprise indeed… The French version of 123 People came up among the top results. I was flabergasted to see they indicated an email address for me and offered a link to my very own ( previously deemed personal) wish list on Amazon.fr!

Amazon, keep my account info private !

Why on earth would I want the entire world out there to see my wish list on Amazon? I might like my friends to see it maybe, but how could Amazon allow my private account information with them, with my full name, to be searchable by a web bot?
To their credit, I got a response within two hours to my contact email, on a Sunday, January 3rd- that’s customer service for you. AND the response was intelligible, even intelligent.

I was simply explained by Damien that Amazon makes client’s wish lists accessible to the World by default, just in case someone out there decides they want to buy me something…Amazon is much obliged to help. It is up to each and every one of us, at this point, to be aware of this and to choose a more private setting by going into our Wish List setting.

Amazon wish list setting selector

Amazon wish list setting selector

Yes, thanks Amazon, but in the real world, we DON’T go around distributing our wish lists to every stranger on the street. Why? Because we don’t WANT to tell them about us. So get off the Kool Aid, and focus on how people act in the Real World before deciding to set your settings, because you might anger a few people there, if they ever find out.

Job Etudiant.com puts it all out there- for ever !

Please note Job Etudiant.com has nothing to do with JobEtudiant.net.

The other way 123 People had been able to grab an email address for me is I had had the insanity of publishing a want ad for a babysitter over a year ago on their site. Little did I suspect they would publish, not only the ad text, but also ALL my contact info: full name, address and phone number, on their site- up to a year after the ad had appeared!

People do NOT expect want ad sites to publish their contact details guys. CraigsList.org has always offered to anonymize posters’ emails, even! Please please please guys, keep your heads on…

In the meantime, I strongly discourage from posting any ads on jobetudiant.com/ unless you wish to become a public figure. JobEtudiant.net does not seem to have such a policy.

— > The powerful people crawler 123 people in France.

– > Amazon.fr’s wish list account area where you can remove the default public setting.


Posted by admin on Jan 03 2010 under Online Publishing and Web 2.0, Privacy on the Web | Comments »



Needed change in Internet Governance: a view from the Non Commercial Users Group

This is an article by Andy Oram, reproduced from Oreilly Radar news

Internet Governance a new unique global challenge after US Sept 30 decision

People interested in coalitions and policy-making on a global scale–topics that are increasingly relevant in a world whose borders are irrelevant to carbon dioxide, flu viruses, and other critical entities–need to learn from other organizations that are dealing with these issues.

This week brings particularly important news about the Internet Corporation for Assigned Names and Numbers (ICANN), which has been making policy for eleven years under a number of difficult premises:

• It was created hastily and arbitrarily without roots in the communities most interested in its mandate.

• Its concept of stakeholders is boundless, potentially involving anyone who uses the Internet or gets information that has passed at some point over the Internet.

• Its reach is global, and its decisions are affected by issues of language and culture.

Those in charge of ICANN have compounded these intrinsic problems with poor decisions and bad leadership. But ICANN is currently undergoing one of its regular reorganizations. Hopes were on the rise that it may overcome the barriers I’ve listed as well as its own history–at least till this week.

On September 30 2009, the U.S. Department of Commerce, which is ICANN’s publicly accountable overseer, announced the most important decision affecting ICANN since its founding: the U.S. government will give up its role as overseer and make ICANN independent. ICANN’s missteps in the past pushed the Commerce Department to seriously consider revoking ICANN’s authority. But that can never happen now.

Instead, a body called the Governmental Advisory Committee provides input to be heeded or ignored by ICANN, at its option. And because this committee is so diffuse, its members possessing different interests and agendas, one can hardly imagine them coming together to strongly voice opposition to a controversial ICANN decision.

Reactions among Internet observers also indicate that this unprecedented assignment of authority was handled in secrecy, which is an odd way, to say the least, for a government agency to carry out a critical policy.

Therefore, the questions that ICANN’s history raises about governance and participation become even more relevant.

The stakes for ICANN and its stakeholders

From October 25-30, at ICANN’s regular meeting in Seoul, board members will meet with representatives of its noncommercial users constituency (NCUC) to consider a proposal to improve relations with these communities. The non-commercial users constituency is an umbrella for a wide range of interested parties, ranging from political action organizations and academic researchers to artists and journalists who use the Internet for distribution and collaboration.

To some extent, the non-commercial users constituency is the soul of ICANN, where the domain-name registrars and registries are its machinery and the commercial users constituency its fuel. ICANN needs all these constituencies–now they’re being renamed “stakeholder groups”–but they are currently way out of balance.

Robin Gross, a long-time volunteer activist with the NCUC, described to me a regulatory environment on ICANN that is all too familiar to people working for the public interest in other settings. The other three stakeholder groups pay experts to work full-time on ICANN issues; these experts travel to all the meetings and are on a first-name basis with the board and staff. In contrast, the NCUC is cobbled together from volunteers having different interests and backgrounds, often struggling to fund a single representative at official gatherings.

NCUC hopes for bigger role in ICANN policy making

It should be pointed out that the four stakeholder groups work through just one branch of ICANN–but an important branch that deals with the issues of most interest to ICANN observers, the top-level domains such as .com, .org, and .edu. This branch of ICANN, called the Generic Names Supporting Organization (GNSO), is the focus of the current reorganization.

The source of hope lies in the increased role assigned to the NCUC within the GNSO. (Spend just a couple more hours learning about ICANN, and you too will start eliminating natural language from your speech in favor of abbreviations.)

GNSO was originally made up of six constituencies. The NCUC used to be one of them, and commercial interests encompassed three. Now that the GNSO is made up of four stakeholder groups, one of which corresponds to the NCC, non-commercial interests seem to have a correspondingly larger footprint. But even though only one stakeholder group is now officially commercial, it has far more in common than the NCC does with the registrars and registries (all businesses, of course) to which the other two stakeholder groups are dedicated. So the non-commercial interests are still a minority, not to mention a poor cousin.

Having made some progress and been acknowledged as an important set of stakeholders, the NCUC is focused now on the question of how their representatives will be elected. I won’t go into detail about this question, because I’d lose my readers after the sixth or seventh paragraph, but you can take a peek at a press release from NCUC activists. A more general examination of the GNSO reorganization has been written by Professor Milton Mueller on his Internet Governance blog.

The important point I want to make is that ICANN is on the cusp of improving the effectiveness of the NCUC, and through them the wider public interest that goes beyond the interests of individual registrars, trademark holders, etc.


Posted by admin on Oct 15 2009 under Internet Governance | Comments »



Who has a voice in running the Web?

Have you ever given thought to how the Web is run?  It’s a rarity in today’s world in that it is mostly run by a non profit entity based in the US: ICANN.  Now that the web has gained in importance and impact since 1986,when ICANN was founded, voices are springing up and asking that all constituents’ points of views be heard in how the Web is managed:in particular, how domain names can be owned and who manages these domain names.

One organization, NCUC, represents non commercial users: individuals and non profits, at ICANN, and it’s insisting that ICANN adopt more democratic practices in the way it manages its business.

What is NCUC:

The NCUC is the home for civil society organizations and individuals in the Internet Corporation for Assigned Names and Numbers (ICANN) Generic Names Supporting Organization (GNSO). With real voting power in ICANN policy-making and Board selection, it develops and supports positions that favor non-commercial communication and activity on the Internet. The NCUC is open to non-commercial organizations and individuals involved in education, community networking, public policy advocacy, development, promotion of the arts, children’s welfare, religion, consumer protection, scientific research, human rights and many other areas.

– > Non-Commercial Users Constituency (NCUC)

– > Contact:
Robin Gross, NCUC Chair Milton Mueller, NCUC Co-Founder
Tel.: +1-415-553-6261 Tel: +1-315-443-5616
Email: robin – at – ipjustice.org Email: Mueller – at – syr.edu

– > NCUC’s Sept 2009 Letter to ICANN Board of Directors and CEO

– > NCUC’s Sept 2009 “Top 10 Myths About Civil Society Participation in ICANN


Posted by admin on Sep 16 2009 under Internet Governance | Comments »